Shipping policy

This Shipping & Delivery Policy forms part of the Terms and Conditions of LexpertWeb ("we," "our," "us") and applies to all digital services provided through our website www.lexpertweb.com. By purchasing our services, you agree to the terms outlined below.

1. Nature of Services

All services offered by LexpertWeb are digital or online-based. We do not ship physical products. All deliverables are provided electronically via the methods described in your order confirmation or service agreement.

2. Service Delivery Method

  • Digital Delivery Channels: Email, secure file transfer platforms, shared cloud drives, project management tools, or direct implementation on your website or account.

  • Access Credentials: For services requiring account access, credentials may be provided securely via encrypted communication channels.

  • Delivery Confirmation: We will notify you when the service or deliverable has been completed and provide relevant files, reports, or confirmation links.

3. Delivery Timeframes

  • Standard Delivery: Timeframes are based on the service description, project scope, and complexity. Estimated timelines will be communicated before the start of the project.

  • Client Delays: Any delays caused by incomplete information, late approvals, or lack of cooperation from the client will result in adjusted delivery timelines.

  • Force Majeure: We are not liable for delays caused by events beyond our reasonable control, including but not limited to internet outages, technical failures, or unforeseen global events.

4. Instant or Automated Services

Certain services, such as downloadable reports or automated setup tools, may be delivered instantly upon payment confirmation. You will receive access details via the email address provided at checkout.

5. Non-Delivery & Support

If you have not received your service within the communicated timeframe:

  • Contact us at contact@lexpertweb.com with your order reference.

  • We will verify the delivery status and re-send or re-initiate the service as required.

6. Revisions & Final Delivery

  • Included Revisions: If your service package includes revisions, these must be requested within the revision period stated in your service agreement.

  • Final Deliverables: Once approved, final deliverables will be sent in the agreed format (e.g., PDF, DOCX, JPEG, or implemented changes).

  • After final delivery, we are not responsible for any changes made by third parties to the delivered work.

7. No Physical Shipping

As we provide only digital services, there are no physical shipping fees, carriers, or tracking numbers. Any mention of "shipping" in our ordering system refers exclusively to digital delivery of services.